WesternSilver.Com Order Status Request Form

I have not received my order, is my order late?

If you selected:	and you ordered after:
UPS Next Day Service:		Your order is not due for delivery yet.
UPS 2 Day Service:		Your order is not due for delivery yet.
UPS 3 Day Service:		Your order is not due for delivery yet.
UPS Ground Service:		Your order is not due for delivery yet.

Is my order is late?
Check chart at left.

Yes No

I have received part of my order, when will the "Back-Ordered" items arrive?

The " Purchase Order (P/O) Number" from my" Packing List" is:

Yes No

The "Sales Order (S/O) Number" from my "Packing List" is:

The date I received my partial shipment is:

I have not received the following items:

My Name is:
My 6 Digit Purchase Order Number is:
The Date of my order is:
Was your Credit Card charged?	Yes No
The Date my Credit Card was charged was:
Telephone Number I used when I Ordered is:
The "Ship To" Zip Code:
The E-Mail Address I used WHEN I ORDERED is:

To maintain our discount pricing structure and better serve our customers,
we have gone to a no refund, exchange only policy.
Merchandise can only be exchanged for the same item in the event of shipping damage or manufacturer defect.

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